Security and trust
How Natial earns the trust of its customers
Natial builds software for organisations that cannot afford to lose their records. This page states the company principles behind every product. What each live product implements in detail is described on that product’s own site.
Separate customers, separate data
Each customer's organisation is its own space: one customer's records are kept apart from every other customer's. Access is checked against the person's membership of that organisation before anything is read or changed.
Only the access the role needs
What a person can see and do follows from their role. Leaders, staff and the people an organisation serves each get only the doors they need, and access can be taken away when someone leaves.
Important changes stay on the record
Approvals, payments and edits to important records are written to an audit trail with who made them and when, so an organisation can always answer for its own data. Audit and identity are part of the platform itself, never optional extras.
As little data as possible
We collect the minimum needed to run the product. We do not sell personal data, and our sites run no advertising trackers.
In practice
Natial Schools today
Natial Schools is the live implementation of these principles: separated school spaces, school roles, approval workflows and audit trails for results and fees. The controls are described in full on its own security page.
Limits
What we do not claim
Natial holds no security certification and publishes no independent assessment. We offer no uptime guarantee while our first product is in pilot, and we make no promise about where data is stored. Each live product page states its own limits in the same plain terms.
Contact
Ask us
Questions about security or privacy reach us through the contact page.